At Ncunlock.com, customer satisfaction is our priority. Please read our refund policy carefully before purchasing any of our services.
Bootloader Unlock Refund Policy
- A refund is only issued if the bootloader unlock process is unsuccessful.
- Once the unlock is successful, the order is considered complete, and no refunds will be provided for any reason.
- Permanent unlocks will not relock automatically unless the user performs incorrect operations.
- We do not take responsibility for issues caused by user actions.
Unbrick Service Refund Policy
- A refund is only issued if the device cannot be unbricked.
- Once the unbrick process is successful, the order is considered complete, and no refunds will be provided for any reason.
- We are not responsible for any issues caused by user errors after a successful unbrick.
Flash Service Refund Policy
- A refund is only issued if the device cannot be flashed.
- Once the flash process is successful, the order is considered complete, and no refunds will be provided for any reason.
- We are not responsible for any issues caused by user errors after a successful flash.
Network Unlock, Region Unlock Refund Policy
- A refund is only issued if the network unlock process is unsuccessful.
- Once the unlock is successful, no refunds will be granted under any circumstances.
- If the customer changes the device IMEI or connects to another technician’s computer and it is locked, we will not be responsible
- Customers must ensure their device is compatible with the intended network before purchasing the service.
General Terms & Conditions
- Refunds will only be processed through the original payment method.
- Any disputes regarding refunds must be raised within 7 days of the service completion.
- We reserve the right to refuse refunds if we detect any fraudulent activity or violation of our terms.
For any refund inquiries, please contact us.
Thank you for choosing ncunlock.com.
